The hotel offers 232 guests rooms including 17 suites in a 6 floors building. All of the hotel's rooms and suites are overlooking the Mediterranean Sea or the Montaza Royal Gardens. In order to attend to the tiniest need of the guests, the rooms are spacious and furnished with tasteful decoration, assuring comfort and luxury. They are sorted into:

• Superior Room , divided into (A) and (B)and measuring from 30 to 35 sqm.
• Deluxe Room, measure between 35 to 45 sqm and features a private terrace.
• Junior Suite, of about 70 sqm. on the 1st and 2nd floors, with a balcony, master bedroom, dining area and living room , all overlooking the Mediterranean Sea
• Corner Suite, measure about 100 sqm. and located from the 1st to the 5th floor consists of one parlor , dining and living areas and a master king size bedroom, overlooking the sea.
• 2 Presidential Suites, offer superior deluxe comfort, measuring approximately 150 sqm. overlooking the sea.
• Pent House Suite , of 220 sqm. featuring an ante-room, a living room, a dining room with a library, king size bedroom and a kitchen.

All rooms and suites are air-conditioned and equipped with : international direct dial telephone, Internet access, Satellite TV, DVD/VCR mini-bar hairdryer, safety box , newspaper (free)

The Helnan Palestine Hotel is attending to its guests various tastes in the following dining areas:

• Alexandrina Restaurant, serving a la carte lunch and dinner.
• Asia House, offering diverse cuisines, with special spices.
• Terrazza Italian Restaurant, where the guests can savor the best Italian pastas and pizza.
• Estakoza Restaurant where the seafood is presented seasonally.
• Sunset( seasonal ) situated in the Royal gardens and offering different cuisines with daily entertainment.
• Dolphin Discotheque, overlooking the sea, has belly dancing and singing performances while serving menus and a la carte specialties.
• Zodiac Lounge , for snacks and tea , with live entertainment
• Neptune Bar, where live music is played while offering drinks and refreshment.
• Palm Beach/Pool bar, serving snacks and refreshment
  

The Hotel has thought and prepared for every comfort and pleasure of the guests in its diversified recreational facilities:

• Animation Team , Private Beach, Fitness Facility in the Health club, Heated swimming pool
• Fishing Boats , Boating / Sailing
• Table Tennis, Jogging Tracks, Water Sports / Skiing , Wind Surfing
• Billiard, Bicycling
• Barber / Beauty Salon
• Shopping Arcade, Book Shop

Outside catering services together with banquet facilities.
The children guests of the hotel can enjoy their stay and have fun in the children pool, Children playground, Computer Games and the Kinder Garden

For the business purposes the hotel is offering a fully equipped Business Center , situated in the main lobby opened 24 hours , with the following facilities: audio visual equipment ,copying ,courier service, printing, faxing, translation services, PC with e-mail and internet, private limousine service and secretarial services are furnished upon request. The hotel has also prepared multifunctional rooms suitable for seminars, conferences and small meetings, with a capacity from 10 to 1000 guests.
The Doctor on call service is also available.